By partnering with Alium, Anum gained the knowledge, tools, and confidence to train her team, helping Bluebird Care Wolverhampton expand its children’s services and maintain high standards of care.
The Challenge
An unexpected challenge arose when a key team member who had been responsible for training staff in children’s services left the organisation. This left Anum, who had extensive experience training in adult care, needing to fill the gap.
“I didn’t have the specialist knowledge in children’s services to train the team effectively,” Anum explained. With Bluebird Care Wolverhampton seeing increasing referrals for children’s services, she needed to upskill quickly and gain the confidence to deliver the right training.
The Solution
Having previously experienced Alium’s excellent adult care training, Anum turned to them for guidance. Alium’s tailored courses in children’s services were designed to help Anum develop the expertise needed to train her team on key topics like safeguarding, behaviour management, and Positive Behaviour Support (PBS) plans.
Alium’s trainer, delivered clear and practical sessions that focused on building Anum’s understanding of core topics and providing practical, real-world strategies, to enable her to deliver the Train the Trainer children’s services courses.
“The trainer made me feel comfortable and confident. The process was smooth and very effective,” said Anum.
The training included practical tips on how to involve staff during training, use real-world scenarios, and ensure that learning outcomes would be directly applied to daily care practices.
The Outcome
By the end of the programme, Anum had the confidence and skills to take over the training responsibilities previously managed by the outgoing team member. Her training has helped the team develop the knowledge needed to support children with behaviours which are deemed a challenge and apply PBS plans effectively.
Key outcomes included:
- Increased Confidence: Anum gained the knowledge and confidence to deliver training in children’s services.
- Stronger Team Development: Her training has ensured staff are prepared for deliver the support required to children supported creating a solid foundation for ongoing service improvement.
- Maintained Business Growth: With trained staff, Bluebird Care Wolverhampton can confidently expand its children’s services.
“If there’s no training, there’s no staff who can go out and support children. Alium’s training made that possible,” said Anum.
Looking Ahead
Anum plans to continue working with Alium as the children’s services sector evolves, ensuring her team stays ahead of regulatory changes and best practices.
A Recommendation from Bluebird Care Wolverhampton
“I would definitely recommend Alium Care Training to others. The Team of Trainers are brilliant and the training is clear, comfortable, and effective. They’ve played a key role in helping us grow.”
Alium Care Training, known for delivering high-quality training in the adult care sector, is now expanding to offer specialised courses for care workers in the children’s services sector. From safeguarding and Positive Behaviour Support to leadership development and compliance readiness, our courses are designed to meet the unique challenges of children’s care. Let us help your team build the confidence, skills, and excellence needed to deliver outstanding care.
