Participant Profile
The participants were staff members of the service. They were seeking a program that was realistic, engaging, and provided opportunities for practical application and reflection.
Service Overview
After an initial conversation with one of our experienced consultants, Alium created a bespoke service plan to boost the efficiency of the provider.
The sessions focused on creating a realistic and interactive learning environment. The sessions included opportunities for participants to practice what they had learned, share feedback with peers, and reflect on their responsibilities and values within their roles.
Key Learnings and Impact
- Realistic and Humble Approach
Alium’s realistic and humble approach was refreshing for the participants. Their ability to connect with the participants on a personal level created a comfortable and open learning environment. This approach helped in breaking the ice and fostering a collaborative atmosphere. - Interactivity and Practical Application
The use of interactive elements and practical application was a highlight of the training. Participants appreciated the opportunity to go away, apply what they had learned, and then come back to share their experiences and feedback with the group. This method not only reinforced the learning but also encouraged the sharing of ideas and best practices among participants. - Confidence in Continuous Learning
Alium instilled confidence in the participants that it is okay to be in a continuous learning process. They emphasised the importance of adjusting and resetting with new information. This encouragement was particularly valuable for the Assistant Care Manager, who recognised the need to further develop their knowledge and felt more confident in doing so. - Reflection on Responsibilities and Values
A key takeaway from the training was the importance of reflecting on one’s responsibilities and ensuring that team values are aligned. The team realised the significance of using the knowledge gained to not only improve their own performance but also to educate and bring others up to speed within the organisation, whether they are care assistants, team leaders, or management.
Value for Investment
The training session was highly valued by the participants, including the Assistant Care Manager of Premium Homecare Ltd. They appreciated the realistic, interactive, and practical nature of the training, which made the learning experience enjoyable and effective. The session was seen as a crucial step in enhancing team performance and ensuring alignment with organisational values.
Conclusion and Future Outlook
The sessions proved to be an excellent investment for provider. It proved to be a fun, interactive, and practical learning experience that participants could immediately apply in their roles. The Assistant Care Manager expressed gratitude for the valuable training and recognised the significant change to team performance and collaboration.
In conclusion, the training session not only met but exceeded the expectations of the provider. It reinforced the importance of investing in high-quality, interactive training to drive organisational success and improve team capabilities.
