Frequently Asked Questions

Q: My team have attended the course, how do I claim?

Log into the Digital Claims Service through the NHSBSAGather your evidence:Certificate of CompletionProof of pre-course payment (invoice, receipt and bank statement)Submit learner details and evidenceClaim!

Q: I’ve done all this and need further support – who can help me?

First instance, you can contact the NHS Business Support Authority on 0300 330 0522 or email them using asclearninganddevelopmentsupport@nhsbsa.nhs.uk. They are open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.If this fails, contact us, we are here to help!

I want to access funding, where do I start?

Make sure your organisation has an up-to-date ASC-WDS account
Complete the expression of interest form through the NHS Business Support Authority (who are administering the LDSS)
Book on our courses!

How do I book on to a course?

Book Directly on our website – we have a range of courses and dates that are eligible for funding, just pick the course, date, add your team members and book then and there!
Alternatively, book a meeting with our team who can help with larger bookings

My team have attended the course, how do I claim?

Log into the Digital Claims Service through the NHSBSA
Gather your evidence:
- Certificate of Completion
- Proof of pre-course payment (invoice, receipt and bank statement)
Submit learner details and evidence
Claim!

I’ve done all this and need further support – who can help me?

First instance, you can contact the NHS Business Support Authority on 0300 330 0522 or email them using asclearninganddevelopmentsupport@nhsbsa.nhs.uk. They are open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.
If this fails, contact us, we are here to help!

I want more information please!

Email us enquiries@aliumcaretraining.co.uk for our ‘How to Claim’ guidance document.