Case Study

Train the Trainer: share your knowledge with your team

Background

A well-regarded home care provider, sought to enhance its training capabilities through Alium’s Basic Life Support (BLS) Train the Trainer course. The organisation engaged Alium to deliver this course, aiming to empower their Care Manager with the skills and confidence to train staff effectively. This case study explores the positive impact of the BLS Train the Trainer course on the provider’s training programme.

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Participant Profile

The participant was the Care Manager of the provider, someone who was not new to BLS, however the interactive nature of our TTT course was new to them. They aimed to gain a thorough understanding of building an interactive training course to create and deliver effectively for the staff.

Training Overview

The BLS Train the Trainer course provided by Alium is designed to break down complex concepts into understandable and applicable components, whilst also equipping the participant with the knowledge and confidence needed to develop and deliver in-house training sessions.

Key Learnings and Impact

  1. Thoroughly Enjoyable Experience
    The Care Manager thoroughly enjoyed the BLS Train the Trainer course. The positive experience was attributed to the well-structured content and the engaging delivery by the Trainer.
  2. Clear and Understandable Content
    Despite being new to this type of training, the Care Manager found the course content to be well broken down, making it easy to understand and apply. This clarity ensured that the essential concepts of BLS were effectively communicated.
  3. Knowledgeable Trainer
    The Trainer demonstrated a high level of knowledge and was able to answer all questions confidently. This expertise provided the Care Manager with a solid foundation in BLS training.
  4. Confidence to Train Others
    The Trainer instilled confidence in the Care Manager to create and deliver training for staff. This newfound confidence has already led to the development of a training programme, with plans to expand into Medication Awareness and Manual Handling training in the near future.
  5. Positive Feedback from Leadership
    The Care Manager’s director, who overheard parts of the course, also found the training to be clear and understandable. This positive feedback from leadership underscores the effectiveness of the training delivery.

Value for Investment

The BLS Train the Trainer course was highly valuable to the provider. The course provided clear, understandable content and instilled confidence in the Care Manager, enabling them to develop and deliver effective training sessions for the staff.

Conclusion and Future Outlook

Our BLS Train the Trainer course provided the Care Manager with the necessary skills and confidence to develop and deliver in-house training, leading to immediate improvements in their training programme. They expressed gratitude for the positive training experience and looks forward to completing further training.

In conclusion, the BLS Train the Trainer course exceeded expectations, providing substantial benefits and reinforcing the value of ongoing professional development in achieving organisational excellence.
The provider looks forward to participating in more training programmes in the future, confident that continuous learning and development will drive further success.