This People Performance Management course is aimed at all staff who have responsibility of performance managing the team, including Team Leaders, Seniors and Managers.
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Description
The People Performance Management course supports delegates to gain confidence in effectively carrying out performance management activities and identifies and utilises a range of person-centred learning and development strategies to support staff improvement and development.
- The concept of People Performance Management, its purpose and benefits.
- Managing different types of performance
- Reviewing staff performance
- Setting and agreeing targets that are SMART
- Carrying out performance reviews to achieve positive outcomes
- Exploring why staff underperform and how to deal with it
- How to have those courageous conversations and convey staff accountability against job description
- The role of coaching and mentoring
- Communication, recording and paperwork – their importance of the process
- How to create a continuous development culture where staff enjoy learning through reflective practice.
Booking Details
Duration: 1 day
Delegates: Up to 12
Assessment: Ongoing observation and on activities. Each delegate will receive a Certificate of Attendance.
Cost: Competitively priced and details are available upon request.
Requirements: In order to gain the most out of the sessions, we request that the delegates remain on the course throughout and, where possible, a quiet area be allocated to save distraction.
