Skills for Care CPD Modules: Understanding Performance Management, Understanding Self Management Skills and Understanding Workplace Culture

Description

The three modules will be delivered in one day and incorporate the following essential areas:-

• Understanding Performance Management
• Understanding Self-management Skills
• Understanding Workplace Culture

Understanding Performance Management:

As a manager, it’s important to understand and appraise the performance of team members. The CPD module focuses on the knowledge that people perform differently and the tools and techniques available in performance management. It also helps managers understand the performance management cycle. The module is designed to help managers connect with their peers. The practical strategies and behaviours learner will be applicable to their day-to-day work and they will be challenged to put these into practice.

What will be Learned:

The programme is split into the following objectives:

• Understanding the performance management cycle including processes for managing different types of performance
• Understanding of disciplinary and grievance, causes of poor performance and how to minimise them
• Awareness of strategies to improve performance
• Awareness of managing and retaining high performing staff
• Understand how to give feedback and manage difficult conversations
• Understanding effective role modelling, coaching and mentoring

Understanding Self-Management Skills

Self-management is an essential part of a management strategy. If a manager is to lead by example, they have to hold themselves to the standards they set for team members. This CPD module helps managers tackle isolation, manage time, build resilience and ensure wellbeing. It includes practical tools and techniques that managers can use as part of their day-to-day management style.

What will be Learned:

The programme is split into the following objectives:

• Awareness of the impact of your own beliefs and values
• Understanding self-management, self-awareness and confidence
• Understanding integrity and how actions & words influence others
• Awareness of cultures that foster resilience
• Understanding emotional intelligence
• How to deal with pressure and stress using well-being strategies including delegation
• Awareness of time management, techniques and tools.

Understanding Workplace Culture

Every workplace has its own culture. This is the character and personality of the workplace and it can affect the behaviour and attitudes of employees and those receiving care. This CPD module helps managers to explore the links between vision, values, and culture. It also provides practical tools and techniques that can be used in the day-to-day management of a care environment.

This CPD module will help managers to explore the critical links between vision, values and culture, providing practical support to influence change and develop the culture of their service.

What will be Learned:

The programme is split into the following objectives:

• Develop a clear understanding of what culture is
• Understanding the relationship between culture, values and vision
• Understanding approaches for assessing culture and steering action
• Understanding simple rules for turning values into action
• Understanding nudge as applied to head, heart and environment
• Awareness of a range of nudge activities for developing culture

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